Privacy policy

Last updated: December 2025

Edmond Remedis Pvt Ltd (“we”, “our”, “us”) operates the Feasy mobile application (the “App”), a food delivery platform that connects users with restaurants and delivery partners.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our App.


1. Information We Collect

a. Personal Information

When you use the Feasy App, we may collect:

  • Name

  • Email address

  • Phone number

  • Delivery address

  • Payment-related information (processed securely via third-party payment gateways)

  • Order history

b. Location Information

We may collect real-time or approximate location data to:

  • Show nearby restaurants

  • Enable accurate delivery tracking

c. Device & Usage Information

  • Device type, OS version

  • App usage data

  • IP address

  • Log files and crash reports


2. How We Use Your Information

We use the collected information to:

  • Process and deliver food orders

  • Facilitate payments

  • Communicate order updates and support messages

  • Improve app functionality and user experience

  • Prevent fraud and ensure platform security

  • Comply with legal and regulatory requirements


3. Payments

All payments made through the Feasy App are processed securely using authorized third-party payment gateway providers.
We do not store your card, UPI, or banking details on our servers.


4. Sharing of Information

We may share your information with:

  • Restaurants and delivery partners (only to fulfill orders)

  • Payment gateway providers

  • Service providers assisting with app operations

  • Government or regulatory authorities when required by law

We do not sell or rent your personal data to third parties.


5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure.


6. User Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion of your information

  • Withdraw consent where applicable (subject to legal obligations)

You may contact us to exercise these rights.


7. Cookies & Tracking Technologies

The Feasy App may use cookies or similar technologies to enhance user experience, analyze trends, and improve performance.


8. Children’s Privacy

Feasy is not intended for users under the age of 18. We do not knowingly collect personal information from children.


9. Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App or on our website, and the updated date will be revised accordingly.


11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Company Name: Edmond Remedis Pvt Ltd
Email: info@edmondremedis.com